LiftUp Hosting - Full AU Outage – Incident details

All systems operational

Full AU Outage

Resolved
Major outage
Started 25 days agoLasted 59 minutes

Affected

AS136582 Networking

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

AU Core Router

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

VPS Hosting

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

Sydney 02

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

Sydney 03

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

Web Hosting

Major outage from 8:30 PM to 9:27 PM, Operational from 9:27 PM to 9:30 PM

Updates
  • Resolved
    UTC
    Resolved

    Apologies our status page didn’t push the update earlier - This was resolved at 7:30am Sydney time.

    The root cause was a configuration disagreement with our upstream that resolved in our network port being shut off on some automation timeline from what we are guessing.

    We’ll also doing a review on backup acces to resolve these better and quicker.

  • Update
    UTC
    Update

    We’ve reached out to our network partner for help. We’re also on the way to the datacenter to investigate further

  • Investigating
    UTC
    Investigating

    We're currently looking into whats happening.